Terms of service
Terms of Service
Overview
This website is operated by Soluma®. Throughout the site, the terms “we”, “us”, and “our” refer to Soluma®. By accessing our website and/or purchasing products from us, you agree to be bound by the following Terms of Service.
These Terms apply to all visitors, customers, users, and others who access or use the website.
Please read these Terms carefully before using our website.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products or website for any unlawful or unauthorized purpose.
You must not transmit any harmful code, viruses, or malicious software through the website.
General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.
Products & Pricing
We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information on the website is always complete, accurate, or error-free.
Prices and product availability are subject to change without notice.
We reserve the right to discontinue or limit the sale of any product at our discretion.
Orders & Billing
We reserve the right to refuse, limit, or cancel any order.
You agree to provide current, complete, and accurate billing and shipping information for all purchases made on our website.
If changes or cancellations are necessary, we may attempt to contact you using the information provided during checkout.
Shipping & Delivery
Delivery times shown on our website are estimates only and are not guaranteed.
Soluma® is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances outside our control.
Customers are responsible for ensuring shipping information is accurate.
Returns & Refunds
Please review our Return & Refund Policy for information regarding returns, exchanges, and refunds.
Intellectual Property
All website content, including logos, branding, text, graphics, images, product designs, and other materials, is the property of Soluma® and may not be copied, reproduced, or used without written permission.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites and do not assume any liability for them.
Limitation of Liability
Soluma® shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
All services and products are provided “as is” and “as available” unless otherwise required by law.
Changes to Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice.
Changes become effective immediately upon posting on this page.
Contact Us
If you have any questions regarding these Terms of Service, please contact us through the contact form available on our Contact Us page.